Frequently Asked Questions
Everything you need to know about your Maryum N Maria experience.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a unique tracking number and a link to the courier's website to monitor your delivery progress.
What are your shipping charges and delivery timelines?
We offer nationwide and international shipping. Domestic orders typically arrive within 3-5 business days, while international shipping timelines vary by destination, usually taking 7-12 business days.
Do you offer customization or stitching services?
Yes, we provide premium stitching services for our unstitched collections. You can select standard sizing or provide custom measurements on the product page before adding the item to your cart.
What is your return and exchange policy?
Items can be exchanged within 7 days of delivery if they are unused, in original packaging, and with all tags attached. Please note that customized or stitched outfits are not eligible for return or exchange unless they possess a manufacturing defect.
Which payment methods do you accept?
We accept a variety of secure payment options including Credit/Debit cards (Visa, Mastercard), PayPal, and Cash on Delivery (COD) for domestic orders within specific regions.
How do I ensure I choose the correct size?
Each product page features a detailed 'Size Guide' button. We recommend comparing your body measurements with our chart to ensure a perfect fit, especially for our pret and formal wear.